Last Updated: January 2025
1. Information We Collect
We collect information to provide you with better astrology services and personalized experiences:
- Personal Information: Name, email, phone number, date of birth, time and place of birth
- Usage Data: App usage patterns, consultation history, preferences
- Payment Information: Transaction details processed through secure payment gateways
- Communication Data: Chat logs, call recordings for quality assurance
2. How We Use Your Information
Your information helps us deliver and improve our astrology services:
- Generate accurate birth charts and horoscopes
- Connect you with suitable astrologers based on your needs
- Process payments and manage your account
- Send personalized predictions and recommendations
- Improve our services and develop new features
- Ensure security and prevent fraudulent activities
3. Information Sharing
We respect your privacy and limit information sharing to essential purposes:
- With Astrologers: Basic profile information necessary for consultations
- Service Providers: Trusted third parties who assist in app functionality
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition (with notice)
We never sell your personal data to third parties.
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all communications
- Secure servers with regular security audits
- Limited access to personal data by authorized personnel only
- Regular backup and disaster recovery procedures
- PCI DSS compliant payment processing
5. Your Rights and Controls
You have full control over your personal information:
- Access: Request a copy of your personal data
- Update: Modify your profile information anytime
- Delete: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
6. Cookies and Analytics
We use cookies and similar technologies to enhance your experience:
- Essential cookies for app functionality
- Analytics cookies to understand user behavior
- Preference cookies to remember your settings
- You can manage cookie preferences in your browser settings
7. Children's Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Adequate data protection agreements
- Standard contractual clauses
- Compliance with applicable data protection laws
9. Changes to This Policy
We may update this Privacy Policy periodically. When we make changes:
- We will notify you through the app or via email
- The updated date will be reflected at the top of this policy
- Continued use of our services constitutes acceptance of the updated policy
10. Contact Us
If you have questions about this Privacy Policy or your personal data:
- Email: privacy@astrodarshan.com
- Phone: +91 9876543210
- Address: 123 Astrology Street, New Delhi, India - 110001
We will respond to your inquiries within 30 days.